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SERVICES

DRIVEN BY INSIGHT. POWERED BY PURPOSE. FOCUSSED ON RESULTS

sTRATEGIC PLANNING

Strategic plan Development: We guide you through defining mission, vision, strategic objectives,KPIs and implementation road maps.

Services includes

Environmental scan to inform strategy with real world context

Facilitated planning workshops; Interactive sessions to co-create strategy with your leadership team

Monitoring and Evaluation; monthly/ quartely 

Mid term and End term reviews


Let's turn your vision into a strategic roadmap for success


MARKET RESEARCH 

Our Market research services provides deep insights into customer behaviour, market trends, competition and emerging opportunities.

Services Includes:

Consumer/ customer research: Understand preferences, needs & buying behaviour through surveys, interviews & focus groups

Market feasibility studies:

Assess potential for new services, products or market entry

Competitor analysis:

Benchmark aganist industry players to identify gaps and advantages

Industry & sector reports:

In depth studies on specific industries to guide policy, investment or program decisions

Brand perception & Awareness studies:

Measure how your brand is viewed & identify opportunites to improve visibility & impact.


Gain the insights you need to lead with confidence

Customer Satisfaction surveys

Understanding your customer experiences is key to growth and loyalty.

Services includes:

Survey design and distribution( online, phone & in person)

Customer experience (CX) & Net Promoter Score (NPS) tracking

Data analysis & reporting with actionable recommendations 

Realtime feedback tools for continous improvement

Let your customers guide your success

employee satisfaction surveys

Engaged staff drive productivity, innovation & organizational success.

Our services includes

Custom survey design tailored to your needs

Confidential data collection and analysis

Insights on morale, motivation, leadership, communication and work environment

actionable and strategic HR recommendations


Empower your people & elevate your performance.

Impact assessments

We help organizations measure real difference on their programs, projects or policies.

Our services includes

Baseline, mid line and end line studies-Track progress and changes over time

Qualitative and quantitative impact evaluation- using surveys, interviews, focus groups and statistical analysis

Cost Benefit and Social Return on Investment(SROI): Assess economic and social value

Environmetal & Social Impact Assessments (ESIA) for development and infrastructure projects

Prove your impact & improve your strategy

Composite package

For small and medium organizations, we offer a composite research & consultancy service package


Features:

Contact for tailored composite package


OUR PRICING

KINDLY CONTACT US FOR PRICING

benefits

why engage us in these professional services?

In todays fast changing environment, organizations need more than good intentions-clear & adaptable plan:

  • Clarity of vision & direction-unites leadership & brings shared strategic focus
  • Informed decision making-integrates research, stakeholder input & market insights
  • Resource optimization-Aligns budgets, time & staff to high impact goals and reduce wastage
  • improved accountability- Defines clear objectives, timelines & performance metrics
  • Adaptability & resillience- Prepares your organization pivot in uncertain times


Gives you clarity you require to move forward with confidence

Informed decision making-make strategic decisions based on facts not assumptions

  • Understand customer insights
  • Market opportunity identification
  • Competitive advantage
  • Risk reduction
  • Performance improvement

Understanding how people experience your organization inside- out is essential for growth, loyalty & performance

  • Ehnanced service quality-what customers value & where to improve
  • Increase retention and loyalty
  • Boost brand reputation-show them you listen & act on their needs
  • Improve staff engagement
  • Reduce staff turnovers
  • Enhance productivity &HR planning.


Helps organizations know what's working, why it's working and how to improve. By measuring outcomes you gain evidence needed to demonstrate value, guide future planning & attract stakeholders support

  • Evidence of results-project effectiveness
  • Informed decision making
  • Accountability to stakeholders
  • Continous learning & improvements
  • Use proven results to support grants and support
  • Policy and program influence for change

Unlock insights before investing time and resources

Market Research

Measure your program's effectiveness for adjustments


Impact Assessments

Always engage those inside and outside your organization to know how they feel and where you can improve to keep them productive and loyal

Customer/Employee Satisfaction

feel free to contact us.We'l help you plan with purpose and act with clarity